Frequently Asked Questions

We currently accept the following payment methods:

• ACH (Free seeds for paying with ACH!)
• Visa & Mastercard using MESH Payments. (Fee seeds for paying with MESH!)
• Bitcoin (Free seeds for paying with Bitcoin!)
• Zelle (Fee seeds for paying with Zelle!)
• Money Orders
• Personal Check
• Cash
• Canadian customers can pay with INTERAC eTransfer (Email Money Transfers).

It is currently very difficult to accept Visa and Mastercard in this industry, so we need to use creative third-party payment processors that accept Visa and Mastercard on our behalf.

** Please Note – You do not need or know anything about or own any Bitcoin or Cryptocurrency to pay using MESH.

** Alternatively, please consider using our Instant ACH or Zelle payment options which are free and easy to use – and you’ll get 3 Feminized Chocolope Seeds for Free!

Your credit card or bank statements will read: Natural Recovery Supplements

** We guarantee that there will be no mention of cannabis, or cannabis seeds on your credit card statement.

Our website will recognize your country location based on your IP address, and will display prices in your local currency.

We make every attempt to ensure that your seeds arrive safety and securely.

All orders are shipped discreetly and securely using stealth delivery methods.

Seed Bank has been selling world class cannabis seeds online since 2003. We have thousands of happy customers that return to us year after year as a trusted source for high quality cannabis seeds.

Shipping to the U.S. and Canada generally takes 2 -3 business days from the date your package was shipped.

International: All countries outside of North America can take 10 to15 business days to arrive, with a standard $20 flat rate for shipping.

Australia and New Zealand: We have an excellent track record delivering to Australia & New Zealand, however we will not be responsible for seized merchandise .

Shipping to Australia & New Zealand will generally take 10 – 15 business days to arrive and do not include tracking.

** Please note that during peak growing times and holidays, the number of orders we receive increases drastically. During these times, we cannot guarantee an expedited delivery, but rest assured we are working hard to get your order to you as quickly as possible!

Standard shipping includes discreet packaging with express shipping and tracking.

Shipping is Free on all orders over $75.00

Express shipping to U.S.: $10.00

Express Shipping to Canada is between $12.00 and $15 CAD.

All other International Orders, including Australia & New Zealand: $20.00

Shipping to Australia & New Zealand does not include tracking, but our delivery rate is excellent.

You will receive an email notification once your order has shipped, it will include a tracking number.

You can also check the status of your package on our TRACKING PAGE

You can view more details on all previous orders in the MY ACCOUNT page.

All of our orders are shipped discreetly with stealth packaging, and are guaranteed to arrive safely.

U.S. orders are shipped from California, while Canadian and all International Orders are shipped from Canada.

If your estimated delivery time has passed and you still have not received your order, then please check your tracking number to locate your package.

You can view all previous orders, and the status of each order in: MY ACCOUNT

If you realize you entered an incorrect mailing address after placing your order, please contact us immediately.

We cannot be held responsible for incorrectly entered mailing addresses.

Once your package is marked as “shipped”, we cannot be held responsible missing packages.

If you are concerned that someone has taken your package off your property illegally, please reach out to your local postal service to take further steps.

For more information, please see our Shipping FAQ.

All of our orders are shipped discreetly and with complete privacy.

Seeds are placed in special packaging to protect them from being crushed, and they are sealed for freshness.

Keep an eye out for a white padded envelope that is about 4″ x 8″ in size.

We ship worldwide and as such it is impossible for us to inform you about the laws and regulations in your country.

It is your responsibility to comply with the laws and regulations in your own country or region.

Here is a great tutorial that outlines the steps we would recommend to optimize germination rates.

Germinating marijuana seeds is an easy process that requires very few materials and the most basic techniques. Any gardener regardless of experience should be able to master the germination of marijuana seeds following this simple and reliable method.

Here is what you’ll need

• Cannabis seeds
• Paper towels
• Two kitchen plates or kitchen trays
• Distilled or filtered water
• Seedling Heat Mat (Recommended)

1. Dampen two clean paper towels with filtered or distilled water. The towels should be well soaked but without extra water dripping off. Place the two wet towels overlapping on top of the clean plates.

2. Place the seeds on top of the wet paper towels and make sure to space them at least one inch (2.5cm) apart from each other on the towel.

3. Cover the seeds with two more paper towels that you have soaked just as you did the first layer of towels. Place the second plate overturned on top of the first plate. This should create a dome between the two plates. Make sure that the top plate is not directly pressing down on the seeds.

4. Put the plates in a clean and warm place between 70-90 degrees Fahrenheit (21-32 degrees Celsius). On top of the refrigerator is often an ideal spot for this. A Seedling Heat Mat designed specifically for keeping new seedlings warm is an even better option.

5. Now it’s time to wait. Some of the more vigorous seeds will pop open in less than 24 hours while others may take several days to open. Check the seeds daily and make sure that the paper towels remain damp. A spray bottle works well to re-wet the paper towels if needed.

The seed has germinated once it splits open and a small taproot becomes visible growing from the seed. This sprouted taproot is the initial root system of the cannabis plant. Take care, not to over handle or contaminate the sprouting seed at this stage.

Now it’s time to transfer each of the germinated seeds to their own growing mediums. Make sure that your soil is not too densely packed and poke a small hole in the surface of the soil with a pencil or your finger. The hole should be about one-quarter inch (.75cm) deep. Carefully place the germinated seed, with the sprouted root pointing down, into the hole then gently cover it with soil. Dampen the soil with a spray bottle but take care not to drown it. The seed needs water to grow but, too much water will suffocate it.

Return the potted seed to a warm environment and wait. Within a few days, the young plant should break through the surface of the soil and the first set of leaves should appear, these new leaves are called cotyledons.

Now the plant is ready to be placed under light and begin vegetative growth. Fluorescent T5 bulbs are a good option for this stage, as it will not stress or over heat the young plant.

**** IMPORTANT:**The biggest mistake people make is soaking the paper towels with too much water.

Drain any excess water from the plates and try to keep the paper towel sheets “moist”, in a cool dry place.

It can take anywhere from 1 – 10 days for the taproots to appear so make sure to check it often to avoid the seeds drying out.

What is the best way to store cannabis seeds?The best way to store seeds are in a cool and dry location – temperature and humidity fluctuations are seeds’ worst enemies.

If you want to store your seeds for longer than a year then the best way to store them is in the fridge.

Make sure to clearly label storage bags and jars at the time of storage with strain name, date and any other relevant information.

We don’t recommend soaking your your seeds in water as every strain reacts differently, and soaking in water too long can encourage the wrong type of taproot to form.

Then, when you place it in soil or rockwool, the water roots that formed can go through stress as they adjust to the new growing medium.

We have an excellent quality control system in place to ensure that we only sell seeds of the highest quality.

We go through a lot of seeds and with that large turnover our stock is replenished often, so you can rest assured our seeds are extremely fresh and viable!

All of our inventory is also checked regularly to ensure our seeds remain above an 80-90% germinate rate.

Germination rates will naturally decline over time, so if you want to prolong the shelf life of your seeds then store them in the fridge.

Seeds stored in the fridge can last up to a decade, while seeds stored at room temperature will have a much shorter lifespan.

If you experience an issue with germination, please contact us and we will endeavour to resolve the issue.

** IMPORTANT – PLEASE READ**

When contacting us, please make sure to provide your order number and the specific seed strain that you had issues with.

We will also require the following information:

Please provide an explanation of the germination technique and materials that were used to germinate your seeds.

Please include pictures of the ungerminated seeds whenever possible.

Any reported issues will be reviewed on a case by case basis and we cannot guarantee you will receive replacements.

** We can only assist with germination issues reported within 90 days of the original order being placed.